Many of us learned out of your travellers that were awaiting our plane to arrive for his or her return to Miami that as we camped in Miami, they had been returned to resort rooms and furnished with dinner and breakfast at no price! We expect compensation equivalent in benefit for housing and foods to that you just supplied to the passengers that experienced to remain in Roatan because of the mechanical problems with our flight.
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Definitely the worst traveling expertise I have at any time had on a domestic flight! Late stry for no evident cause and took 40 mins to have to terminal. Then Yet another forty for getting baggage. Horrible.
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Moments have improved and its pretty unfortunate. BTW – Our flight to Madrid was with Iberia and also the experience was the complete opposite! The plane was brilliant, cleanse and modern day as well as the food items decisions have been appetizing and also the attendants had been aware of food substances. Definitely it can be done appropriate!
all to often, management is contacted when points go Improper…it's not a type of letters…..i am speaking to american airlines purchaser service on account of a great flight attendant named MARITA LORDI (FA #9
There's a Center aged African American girl with a brief hair Reduce and glasses at your Philadelphia Airport location who refused to present me her whole title Once i requested it on account of her despicable Mind-set. She eventually explained to me her identify was “D†and hid her title badge as she said this. “D†isn't going to are worthy of a occupation in customer service and particularly not with your first-class sign in area wherever I encountered her. As I rushed previous the extensive TSA line on the self service ticketing counter with only 40 minutes until my flight departed I used to be content to find out there was a absolutely free kiosk. I began to retrieve my reservation and halfway through this method “D†walked as much as me and said “This is often for first class passengers only†I looked up within the display screen puzzled due to the fact there wasn’t any indicator or indicator which the kiosks have been top quality kiosks and Moreover I puzzled how “D†understood I used to be or wasn't first class and why she would make these types of an assumption. I replied “Excuse me?†“D†condescendingly said “These kiosks are for top notch passengers onlyâ€.
my grand mom take a flight from Ecuador 2/18/16 (halt in Miami)in route to new York,when she was waiting around to acquire her baggage what a surprise she got!!her baggage was broken and anyone inside steal some very good that was inside of,also the zipper was violated(damaged)she misplaced in merchandise that she provide it to my household Together with the Expense about $350 when she informed what comes about in AA counter in JFK NY they provided to replaced her new luggage with an utilised and outdated 1 that appears like they pick up during the garbage!!.also they said that to repair can take about 4 weeks!
So I’m sitting in a single of one's fucking late planes again.. Pilot suggests twenty five minute wait around the fucking runway as a result of some
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Hello, I needed to transform this reservation, I booked this flight, I purchased insurance coverage, I’m needing to go take a look at my mom who's got terminal brain most cancers, I’ve been traveling American The entire time and energy to get to view her. I have already been finding insurance coverage every time, and this time, My husband is snowed in and may’t appear home in time and energy to look immediately after my Children so I'm able to leave. I are actually on the telephone now for more than one hour trying to adjust or get something heading with my flight with Definitely no achievement along with the journey insurance policy you offer and publicize as will not protect this kind of excursion modify unexpected emergency (!
Once i bought for the complimentary resort that American set up for me, I termed 800-433-7300 and talked to an agent there who, to my shock was unable to see flights that were obtainable on USAIR. She told me there were no open up seats on any on the early USAIR flights. I was on the internet and could see that there were readily available flights. I actually booked a flight to demonstrate it to her.
Very good Morning, I was asking yourself Exactly what are the necessities wanted any time a consumer travels using a minimal. Thanks for virtually any details concerning this make a difference.
I also wish to comment on the superb service AA presents to the handicapped. I am eighty four a long time outdated and now have to have wheelchair click now support for getting close to from the airports. I had been astonished and delighted for the assistance I obtained, and likewise within the attitudes of your those who assisted me Along with the wheelchair help, in addition to the drivers of your handicap carts in Charlotte airport. They had been all so helpful and very pleasant at the same time.